Terms & Conditions

June 14, 2025

Welcome to Earthly Flavors. These Terms and Conditions (“Terms”) govern your use of our website and the services we offer. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.

1. Scope of Agreement

These Terms apply to:

Use of our website content, blog, and educational materials
All customer interactions, including WhatsApp-based order placement
Any business inquiries or collaborations initiated through the site

2. Products and Information

Earthly Flavors offers premium dried rosemary and related herbal wellness content. We strive to ensure product accuracy but:

Actual product color, texture, or aroma may vary slightly due to natural variations
All descriptions are for educational purposes; we do not offer medical advice
We encourage you to consult a medical professional before using herbs for treatment.

3. Order Placement

Orders are not processed on the website
Clicking “Buy Now” redirects users to our official WhatsApp number
Our executive will manually confirm your order, delivery timeline, and payment method
You are responsible for reviewing order details before confirming purchase

4. Pricing and Payments

All prices are communicated transparently via WhatsApp
Prices are subject to change without prior notice
Full payment must be completed before dispatch, through the payment method discussed on WhatsApp
No payment gateway is integrated on the website

5. Shipping and Delivery

Delivery details will be shared after order confirmation
We use trusted courier services and aim to ship promptly
Delays due to courier or logistics providers are beyond our control
You will receive your tracking details or estimated delivery via WhatsApp

6. Returns and Complaints

Due to the perishable and consumable nature of our herbal products:

Returns are not accepted unless the item is damaged, expired, or incorrect
Contact us on WhatsApp within 3 days of delivery to report issues
We may require photos or videos as evidence before issuing a resolution
Refunds, replacements, or discounts are offered case-by-case, based on our discretion

7. Intellectual Property

All content on the website—including but not limited to logos, images, recipes, articles, and designs—is the exclusive property of Earthly Flavors. Unauthorized use, reproduction, or redistribution is strictly prohibited.

8. User Conduct

By using our website or WhatsApp ordering system, you agree not to:

Post or send offensive or misleading information
Interfere with the functioning of the website
Impersonate Earthly Flavors staff or customers
Use the content for unlawful or commercial exploitation

9. Limitation of Liability

Earthly Flavors is not liable for:

Any loss or damage caused by the use or misuse of our products
Delays, errors, or service interruptions caused by technical faults
Misinterpretation of health-related content or herbal usage
External issues arising from courier companies or third-party services

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page. Continued use of the site or WhatsApp ordering constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of India. Any legal disputes will fall under the jurisdiction of courts located in Satara, Maharashtra.

12. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

📧 Email: earthlyflavors2711@gmail.com
📍 Address: 159, Sharda apartment Devi chowk Rajpath Satara, Maharashtra India 415002